Privacy Policy

Your privacy matters. This policy explains how we collect, use, and protect your personal information when you join our mailing list.

1. Who We Are

This mailing list is managed by The Silver Grange Ltd, based in Egerton, Kent, UK. You can contact us at info@theoastatpemblescross.co.uk

2. What Information We Collect

When you sign up, we collect:

  • Your name (if provided)

  • Your email address

We only collect the information you voluntarily provide.

3. How We Use Your Information

We will use your email address to:

  • Send occasional updates about the holiday let

  • Let you know when bookings open

  • Share news or offers related to the property

We do not share your information with third parties or use it for anything unrelated to this purpose.

4. Legal Basis for Processing

Under the UK GDPR, the lawful basis we rely on for processing your data is your consent. You can withdraw your consent at any time by clicking “unsubscribe” in our emails or contacting us directly. Either by emailling info@theoastatpemblescross.co.uk or via the Contact Us form on the website.

5. How We Store Your Information

Your email address is stored securely and only accessible by us. We take all reasonable steps to protect your information and prevent misuse, loss, or unauthorised access.

6. How Long We Keep Your Data

We will keep your details on the mailing list until:

  • You unsubscribe

  • You request deletion

  • We close the mailing list

7. Your Data Rights

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you're unhappy with how your data is handled

8. Cookies

Our website may use cookies to enhance your experience. These can be managed in your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

Questions or concerns?
Contact us at info@theoastatpemblescross.co.uk or via the Contact Us form and we’ll be happy to help.